Returns and refunds

If there is a problem with your order, please contact me directly before requesting a return.

I try my best to ensure that you are always satisfied, but unexpected events can sometimes happen.

If you wish to return your purchase you can do so within 14 days of receiving it, promptly notifying info@cellaimo.com of your intention.

The goods can be returned as long as they are intact and complete with all their parts. Returns are at your expense and must be sent by traceable means.
Once the goods have been received intact and by the time limit I will contact you to arrange the refund.

N.B.

We do not accept returns on customized orders or non- continuous colours. Continuous colours are: Black, Ocean, Leather, Tarocco Orange and Olive.