Orders and shipments
If the item you have chosen is in stock, it will be shipped within 48 hours of the order confirmation.
If it needs to be made, it depends on the lead time.
Lead times range from one to four weeks, depending on the period and the orders in sequence before yours.
The order is usually made in a few days, but it may happen, for example during the Christmas period, that there is higher demand than usual and therefore a little longer to wait.
I always do my best to ensure that the order is made and shipped as quickly as possible.
If you like, before confirming your order, you can contact me for a more accurate time estimate.
I ship with Poste Italiane – delivery in Italy usually takes place within four working days, excluding Saturdays and holidays.
Shipping in Italy is free on orders over €50. On orders less than €50 the cost is €9.40.
When your package is sent, you will receive a copy of the delivery note by email or WhatsApp (as preferred) on which you will find the tracking number.
Packages are shipped and delivered on working days only (Monday to Friday).
Costs for sending items abroad are to be agreed in advance. Please write to me for information.
Any customs duties or taxes charged in your country are entirely at your expense.
Inside the box you’ll find your item inside a fabric “dust bag”.
If your order is a gift, you may request gift wrapping at the time of purchase and, if necessary, the inclusion of a card with a message from you.
I’ll be happy to help you make your gift special.
